Privacy Policy

At Sweaty’s, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website and services.

1. Information We Collect

We may collect the following types of personal information:

Personal details: Name, email address, phone number, shipping and billing address
Payment information: Processed securely via third-party payment providers (we do not store card details)
Order information: Products purchased, order history, returns, and exchanges
Technical data: IP address, browser type, device information, and website usage data
Marketing preferences: Email subscription status and communication preferences

2. How We Use Your Information

We use your information to:

Process and fulfil orders
Communicate with you about your purchases
Provide customer support
Improve our website and product offerings
Send marketing communications (only if you opt in)
Prevent fraud and ensure site security

3. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties only where necessary, including:

Payment processors
Shipping and logistics providers
Website hosting and ecommerce platforms
Email and marketing service providers

These third parties are required to protect your information and use it only for the services they provide to us.

4. Cookies & Tracking Technologies

Sweaty’s uses cookies and similar technologies to enhance your browsing experience. Cookies help us understand website traffic, remember preferences, and improve performance.

You can manage or disable cookies through your browser settings, though this may affect website functionality.

5. Data Security

We take reasonable measures to protect your personal information from loss, misuse, unauthorised access, or disclosure. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your data.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request corrections or updates
Request deletion of your data
Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

7. Marketing Communications

If you subscribe to our mailing list, we may send you promotional emails. You can unsubscribe at any time using the link provided in our emails or by contacting us directly.

8. Third-Party Links

Our website may contain links to third-party websites. Sweaty’s is not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

9. Children’s Privacy

Sweaty’s does not knowingly collect personal information from individuals under the age of 16. If we become aware that such data has been collected, we will take steps to remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us via the contact page.